T&L Consultancy Oy (Ltd.)
Business ID: 2711601-1
Address: Retkeilijäntie 9, 70200 KUOPIO, FINLAND
Services of T&L Consultancy Oy include:
-Surveys (either automated surveys – digital products; or customized surveys; related guides; related consulting)
-Websites – Online presence (Main Website; a number of Social Media accounts)
BUT excluding (not applicable to)
Your personal information is processed by us when you: register at the T&L Consultancy Oy Web Store, modify your user profile, and make purchases through, use, access, or interact with the T&L Consultancy Oy Services.
INFORMATION we collect in detail:
– Web Store (customer information): Your name, email, mobile number
– Web Store (affiliate information): Your name, email
– Main Website (contact form): Your name, Name of a business, email
If you are providing us with partial or false information, we may not be able to offer you the services in full extent.
OTHER FORMS of personal information we may handle
1.SURVEYS: As a survey respondent, you may leave us your personal data (usually and most often: email address) and (occasionally: name, company name and mobile number).
2.PROBLEMS: When experiencing problems, you (may) be in contact with us, and in such a case you may leave your contact details to us for further communication.
3.SOCIAL MEDIA: T&L Consultancy is present in various Social Media platforms that allow you leave comments and be interactive. Any personal information you choose to include and leave visible, while using the our Social Media platforms, is sole responsibility of yourself, and not the responsibility of T&L Consultancy Oy, shall any misuse instances occur for your disadvantage.
4.WORKING WITH US: You may contact us concerning employment opportunities, in such a case we will process your application that may include personal data.
WHEN YOU USE OUR DIGITAL SERVICES (ONLINE SERVICES)
COOKIES – Internet
You are able to change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies.
WEBLOGS – Internet
We gather certain information and store it in log files when you interact with our website or other services. This information includes, but is not limited to, internet protocol (IP) addresses as well as browser type, date/time stamp, information you search for.
PURPOSE OF PERSONAL DATA PROCESSING: INCLUDING THE LEGAL ASPECT
The collected Personal Data will be used for a variety of purposes as follows;
1. Service provision and managing the customer relationship between us
In order to provide, operate and maintain the services of T&L Consultancy Oy, WE;
a.) Complete business transactions, send you the needed information, including purchase confirmations and invoices;
b.) Send messages of following nature: responding to comments, and questions, and requests; provide customer service and support; this may include technical notices, technical support, required updates, security alerts, administrative messages.
This is done to ensure smooth operation between us (the two contracted parties (you/us))
2. Service development and information security
a.) Improve the quality of the Services and to develop new features in the Services.
b.) Ensure the security of the Services
When sending out promotional marketing communication materials, such as surveys, offers, promotions, events and other communication of such nature, you may opt out by unsubscribing using the method provided within the emails, or identifying e.g. in the surveys that you will not be willing to accept marketing communication materials from us. We are interested only providing you relevant information, and for that purpose we may process your personal data.
SHARING INFORMATION WITH THIRD PARTIES
Personal data will not be shared with third parties unless one of the situations, as described below, shall occur.
2. Third party service providers
3. Sharing information upon your request
Upon your request, your personal data may be shared with third parties e.g. Social Media websites managed by T&L Consultancy Oy.
4. Governing authorities and legal aspect
If a governing authority is requesting your personal data, we may be obliged under the applicable law to share it with that authority; or if there is a legimate fear of misconduct that we have to investigate e.g. fraud; or there is a need to protect your safety, and/or the safety of others.
5. Mergers and acquisitions
THIRD PARTY SITES AND SERVICES
AFFILIATES DATA PROCESSING – outside the European Economic Area
If our affiliates need to process personal data of EU residents, and these affiliates are located outside the EEA, then we will take necessary steps to ensure the protection of personal data. Hereby we would follow the protocol of EU’s General Data Protection Regulation “(EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.”
For reference access: https://eur-lex.europa.eu/eli/reg/2016/679/oj
In practice, this means that the affiliates are required to process the personal data in a safe and secure manner, as stated in the contract between the two parties (affiliates/us).
For more information: please contact firstname.lastname@example.org
PERSONAL DATA: use, storage, deletion
Naturally some data will be stored for the extended period; if required by the applicable law e.g. taxation, accounting legislation for a number of years. But once your personal data is no longer required to be kept by law or other obligations, that personal data will be deleted accordingly and permanently.
You have a right to access personal data we process about you. You may access, correct, update, change or remove your personal data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data.
You have a right to object for certain personal data processing – to the extent required by applicable data protection law, you have a right to restrict personal data processing.
You have a right to data portability, i.e. right to receive your personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller, to the extent required by applicable law.
ACCESSING YOUR DATA
You will be able to access and modify your personal data in your private (service) account at https://shop.tl-consultancy.com protected by username and password. If you want to delete or disable your account, please contact:
and inform us accordingly.
SECURITY OF INFORMATION
Our Services are accessible only through https-protocol (Secure Socket Layer technology) which protects information by using both server authentication and data encryption.
T&L Consultancy Oy uses unique user names and passwords that must be entered each time a customer logs in to our Services. This helps prevent unauthorized access, maintains data accuracy, and ensures the appropriate use of personal data.
Please do not provide us with sensitive information such as social security numbers, bank account numbers, racial or ethnic origin, political opinion, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or membership information: trade-unions and similar, as this type of data may jeopardize your Privacy, and is non-essential for the business collaboration between us and you.